PRIVACY POLICY
Concrete Waves London operates the site concretewaveslondon.com to provide information and services including skateboarding lessons, community management, events and trips.
Concrete Waves London is committed to protecting users' privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.
Types of private information collected
To best serve your needs, we collect the following types of information when you visit concretewaveslondon.com.Personal information
We collect the following personal information from our users upon account creation and login:• Name
• Email address
• UID
You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to process transactions without payment information and a billing address, or ship goods without your name and mailing address.
Automatically collected information We automatically collect data on how our users visit concretewaveslondon.com, such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies.
Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access concretewaveslondon.com.
Social media information
If you've linked your Concrete Waves London account with a social media account, we also collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we collect demographic data when users interact with Concrete Waves London social media accounts.Policy on collecting sensitive personal information
Concrete Waves London does not gather any of your sensitive personal information, such as your social security number, driver's license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.How the information collected
is used We only use your personal information to help you utilize everything Concrete Waves London has to offer. This includes:• Creating and maintaining an account with us
• Completing your transactions
• Providing Surfskate lessons and meetup information
• Fulfilling customer service requests
• Communicating our sales and promotions
• Contacting you regarding updates to our company policies
• Making all of Concrete Waves London's services available to you in a convenient manner
• Evaluating analytics to see how our customers engage with concretewaveslondon.com
Length of time personal information is stored
We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we'll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records.Information Security
We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.Ability to decline to provide personal information
You can, of course, decline to disclosure your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from Concrete Waves London and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers.Additional questions If you have questions regarding this privacy policy, feel free to contact us
A Concrete Waves London representative will respond to your privacy policy questions as soon as possible.